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    Manhattan DOB Streamlines Ticket Protocol

    The DOB has amended the ticketing procedure to allow customers to use a single application to perform multiple transactions. There are contingencies, which relate to the type of application.

    Under the new guidelines, customers using an A Ticket – for application processing – may perform up to three transactions with each ticket. These transactions may fall under E-filing (in some cases), Permit, or D.E.A.R corrections. For the D.E.A.R corrections, five or fewer corrections constitute a single transaction.

    The “A” Ticket still has limitations, and cases in which a single transaction is possible. These are:

    1. If a customer is requesting an E-Filing application to be processed through to permit.
    2. For a Public Assembly
    3. For Demolition
    4. For Sub-Division
    5. For Non-Directive 14

    The “O” Ticket – or Cashier ticket – may be used for multiple cashier transactions – including the Payment for a transaction, and for paying Records Management fees. However, this “O” Ticket can’t be used to perform Data Entry Transactions.

    To review the complete coding for all Tickets, please click here.

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